Privacy Policy

Privacy Policy

Updated

The last time this privacy policy was updated occurred on
2021-08-30

Contact

For questions, comments or more information, email us
web@battlelab.us

Your privacy matters, and we will do everything within our power to respect that. Having said that, here is our privacy policy for your review. By utilizing this site, it’s content and creating an account or purchasing an item, you agree to this policy and how it affects you.

Who We Are

The Battle Lab, LLC is an Arizona Limited Liability Company, founded in 2020. Our website can be found at https://battlelab.us. In this policy, The Battle Lab, LLC is referred to as “we” and “us” in the first person.

You may contact us directly by sending us an email to web@battlelab.us or by messaging us on one of our social media platforms, however, we would prefer you send an email, especially for any official correspondence. 

What Personal Information & Data We Collect, And Why

We collect information about you during the signup process as well as some basic activities such as the dates you make purchases, login to the site, or cancel/pause/resume your subscriptions with us. This information helps us better serve you, and helps to create a safer and more secure online experience for not only you, but us and all of our members. 

When you purchase from us, we’ll ask you to provide your name and email address. We will also collect some basic information, such as your IP address. We’ll use this information for purposes such as:

We store information about you for as long as your account with us exists. We also store course progress (for online learning) information such as courses taken, completed and the like. Additionally, we will store content you provide to the platform, such as posts, comments, media and other information you provide or enter into any form or interactive component of our platform. 

Who On Our Team Has Access

Members of our team have access to the information you provide us. For example, the site owner/administrators can access:

What We Share With Others

We share information with third parties who help us provide additional content, contact and processing services to you.  While this information sharing is possible, it may not be applicable at all times.

We will also share the information you provide to process payments, with our payment processing gateways, Stripe & Patreon. 

Stripe has it’s own privacy policy that applies to information handled by them. You can review their policy here: https://stripe.com/privacy. As a side note, as seen above, we do not collect your banking information, such as account numbers, card numbers, etc. We only retain the payment details surrounding the transaction.

Patreon also has it’s own privacy policy that applies to information handled by them. You can review their policy here: https://privacy.patreon.com/. Just as previously mentioned, we do not collect your banking information, such as account numbers, card numbers, etc. We only retain the payment details surrounding the transaction.

How Long We Retain Your Data

Your account information, including the information you provide by using our platform and services, will be retained for as long as your account with us exists. Information collected by our third party information processing providers and payment gateways may be retained longer, per their terms and privacy policies.

We will also retain any data for any required amount of time to comply with any legal regulations, in accordance with the law.

Our members can update, modify or delete their existing account information and the content the provide through our platform at any time. This is done by logging in to our website with your account credentials, and navigating to your account link. From there, you can download and or delete your information. Please note that information stored on third party platforms, such as Stripe or Patreon will remain. Visit their websites for information on how to remove your information from their servers, as we do not have control over that.

Payment details and subscription information is retained indefinitely, however, may be deleted in due course of data cleanup, and purging of data that is over 5 years old on an as-needed basis. Once a user deletes their account, the payment details and associated information are no longer tied to a specific account.

What Rights You Have Over Your Data

We respect your privacy rights, especially with the advent of technology. Under certain circumstances, you have the following data protection rights, when and where applicable:

General Data Protection Regulation (GDPR) – If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Children's Privacy

Our services do not address anyone under the age of 18 (“children” or “minors”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personally identifiable information, please contact us. If we become aware that we have collected personally identifiable information from children without verification of parental consent, we will take steps to remove that information from our platforms.

Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA))

We do not support Do Not Track (“DNT”). DNT is a preference you can set in your web browser to inform sites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.

While we do not support DNT, we have implemented technology to honor this preference whenever possible. However, as with other technologies, nothing is ever 100% accurate or reliable. The methods used to detect and honor the DNT preference is fully automated, and as such, we cannot guarantee it’s proper function all the time. Further, our analytical and information processing technologies operate under the same automated methods, such as Stripe, our payment processor. Please see their terms and policies for further information.

Links to Other Sites & Embedded Content

Our platforms may contain links and content from third party sources not operated by us. If you engage with this third party content, we strongly advise you to review that content provider’s privacy policy. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party site, service or provider. 

Changes to this Policy

We may update this policy from time to time to reflect current practices. We will notify you of any changes by updating this policy. It is the responsibility of each member and user of our platform to stay current by reviewing this policy accordingly. The most up to date version will be available on our website, on this page, and we will ensure the effective date is posted. Any previous policy will no longer be in effect as of the date listed on this policy.

Contact Us About This Policy

If you have any questions, comments or concerns regarding this policy, we encourage you to contact us using the available method below.

By Email

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